Position Summary

Under the direct supervision of the Banquet Captain this position is responsible for set-up and serving guests during banquet functions at Amicalola Falls State Park & Lodge by performing the following duties.

Job Requirements

Education and/or Experience: High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.

Supervisory Responsibilities: None

Computer Skills: Proficient in Microsoft Office Products such as Outlook, Word, Excel and PowerPoint required. Must know how to perform research using the Internet. Must be proficient with retail point-of-sale systems (F&B only).

Language Skills: Ability to read a limited number of two and three syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences. Ability to read and comprehend simple instructions, short correspondence, and memos.

Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide. Ability to perform these operations and using units of American money and weight measurement, volume, and distance.

Essential Functions of the Position

• Understands BEO and how to complete a set-up
• Sets tables in assigned area (or check to see if they have been set up) correctly, and uniformly using clean pressed linen (without stains or tears), and clean, unspotted glassware. Properly clean and fill table complements (salt and pepper, sugar, bread baskets etc.)
• Understands the menu for each function served to be able to knowledgeably explain major ingredients and preparation methods for each item to be served
• Keeps the station neat and clean during service. Constantly patrols assigned station, refilling water and coffee, removing service items and condiments per established policies and procedures
• Checks on the guest
• Uses proper in-room cleaning and aisle tray break-down procedures
• Returns all unusable table condiments to be cleaned and refilled
• Assists the Banquet Captain in breaking down buffet or other special food service tables and equipment
• Sets up, serves, and or breaks down coffee breaks, receptions, other special functions as assigned
• Greats and serves guests, following the guidelines for aggressive hospitality and all other details in our policies and procedures regarding the service of food and beverage
• Follows all guest check and money handling procedures when serving a la carte and beverage orders
• Completes all cleaning assignments